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Contexting interpretive ‘work’ and depersonalizing feedback

Learning to talk about our work as a function of ‘work,’ not of ‘me’


One of the greatest struggles of the professional signed language interpreting field is the difficulty practitioners have in depersonalizing work product. Discussing interpretation work is a scientific process, concerned with gathering data and scrutinizing equivalency of message from source to target, not adjectival commentary on an interpretation’s ‘goodness’ or ‘badness.’ However, talking about ‘equivalence’ in transliterative decisions is different and requires more subjectivity; there is less room for creativity and interpretation in a transliterated event.

Here are some bullet points/learning outcomes of which we might want to be aware:


Readings/Discussions

Kelly, Transliterating: Show Me The English
Chapter 11 (pp. 93–100) Required

Feedback: A Conversation about ‘The Work’ Between Learners and Colleagues (Witter-Merithew) Required

This article contains an unpublished article (2001) by Anna Witter-Merithew, Director of the Mid-America Regional Interpreter Education Center (MARIE) and a former assistant director of the DoIT Center (now Department of American Sign Language and Interpreting Studies) at the University of Northern Colorado, regarding how we have historically spoken about interpreting work and posits a new paradigm of discussion.

Text/HTML version of “Feedback: A Conversation about ‘The Work’...”

Transliteration Equivalency Rubric Required

This is a transliteration performance rubric based on twelve skill categories. Your pre-assessment assignment will be rated on these skills. Let’s use this rubric as part of our discussion.

EIPA Skills Rating Rubric Required

This is EIPA’s rating form used to measure equivalency and accuracy on EIPA performance assessements. Let’s also use this rubric as part of our discussion.

Peer Evaluation Rubrics for signed-language to spoken-English work and spoken-English to signed-language work Required

Based on Marty Taylor’s dissertation work and published as Interpretation Skills: English to American Sign Language and Interpretation Skills: American Sign Language to English by Interpreting Consolidated, these are additional equivalency and accuracy rubrics we can use in informing how we’ll give feedback to each other.

Non-evaluative feedback language (Colonomos) Required

Colonomos’ “yellow sheet.” Simple yet essential recontexting of feedback language we use with interpreter colleagues. To be used in class discussions and interpretive work processing. Live it. Love it. Learn it. (Don’t download this unless you lose the yellow copy handed out in class.)

“How to give (and not give) feedback” Required

Courtesy of our friends at GoREACT, this article correlates our other readings about effective feedback (specificity, timing, focus on product not person, etc.)

PDF version of ”How to Give (And Not Give) Feedback”

How to Turn Disagreement Into a Team Strength Highly Recommended

Again, written from the perspective of product designers, this article reminds is that disagreement is not inherently bad, if we’re both working towards the same end. “You are not your idea, and if you identify too closely with your ideas, you will take offense when they are challenged.” Consider how disagreeing with your team member can actually be productive in the work we produce.


The Demand Control Schema for Interpreting Work (DC-S)

While we won’t be directly referencing DC-S in this discussion about evaluation language, clearly any discussion about evaluation of our work is informed and benefitted by understanding how decision-making processes impacts our interpreting choices.

The Demand Control Schema for Interpreting Work (DC-S)

Definition and explanation of Dean & Pollard’s Demand Control Schema

Consumers and Service Effectiveness in Interpreting Work: A Practice Profession Perspective (2005)

Article by Dean & Pollard (2005) discusses the concept of SL interpreting as a practice profession and why overlooking outside factors on SL interpreters is potentially dangerous to the profession.

Application of Demand-Control Theory to Sign Language Interpreting: Implications for Stress and Interpreter Training (2001) Recommended

This seminal work in the DC-S theory framework introduces various types of demands — (para)linguistic, environmental, interpersonal, and intrapersonal — and discusses their impacts on interpreter psychology.

Apprenticeship in SL Interpreting

Long needed yet sorely misunderstood, apprenticeships and supervision are the next frontier in the elevation of the field. Do you agree with Peterson and/or commenters here?